Design Your Own Shoes

Frequently Asked Questions

about shoe design, design shoes, shoe prototype, shoe production, our services & work ethic

Thank you for visiting our website. If your questions are not covered below, please email us your own questions.

We have 20 years plus experience in high quality fashion shoe production. We are more than happy to share our expertise to help you design your own shoes and create a perfect pair of custom made shoes, which is 100% your design with your logo on it and so unique that no one can buy it anywhere else.

Questions about shoe design and shoe production services & work ethic:

Does CHIKO Shoes produce the shoes with private label (my own brand)?
Does CHIKO Shoes produce my own private shoe designs?
I want to design my own shoes from scratch. But I am not a good free hand sketcher. How should I do it?
I am not a professional shoe designer and my shoe designs might not be according to the foot anatomy. Can CHIKO turn my design sketches into wearable shoes?
Is it true I can choose any material in any color or prints for my shoe design?
Do you make any sneakers, sports footwear, men's shoes or children's shoes?
I want to prototype my own shoe design and later bulk produce it. What is the step?
Does CHIKO Shoes make shoes in extra small or extra large sizes?
Would CHIKO Shoes treat my shoe designs with the strictest confidence ?
What is the quality of the shoes produced by CHIKO Shoes? would I be able to compete with names like Jimmy Choo, Manolo Blahnik, and Christian Louboutin?
Can you make the shoe components (embellishment) especially for my own shoe design?
How do you ensure that the manufactured shoes is in line with the clients expectations?
I have experienced language barriers working with other companies mainly in Asia. Would it be a problem if I choose to work with your company?
I have a design concept but I don't have a sketch. Can you work with a concept without a sketch?
I have worked with the factories in Asia. They can not make the size right. Will I have the same trouble with your company?

Questions about prototype your own shoe design:

Do I have to commit to a bulk production order before prototype my own shoe design?
What is the process of developing my own shoe design?
What is the cost to prototype my own shoe design?
I have my own shoe design ready to develop into a wearable shoe. How do I start?
Why the prototype is provided one shoe at a time? can I order a pair of prototype?
How should I deliver my shoe design drawings?
How much details should I include in my shoe design drawings?
Do I have to provide 3D images for prototyping?
Does CHIKO have a catalogue of heels and jewelries that I can pick for my shoe design?
Can I have a price quote on bulk production before the prototype is made?
Can CHIKO Shoes work with shoe materials other than leather?
Do I have to choose my shoe materials from CHIKO fabric and leather collection?
Does CHIKO provide material samples before prototype?
How soon can I get a quote for my shoe prototype?
What methods of payment are accepted at CHIKO Shoes?
What is the payment terms for prototypes at CHIKO Shoes?
How long does it take to make a prototype?
How do you deliver prototypes and how soon can I receive my prototype when it is finished?
If I want to make changes after I receive the prototype, is it possible?
Do I have to return the prototype for changes or for bulk production order?

Questions about bulk produce a private shoe design:

Can I have a price quote on bulk production before the prototype of my shoe design is made?
What is the min. order quantity (MOQ) if I want to bulk produce my shoe design?
How many upper colors can I have for the min. order quantity?
How many sizes can I have for the min. order quantity?
Do you label the shoe boxes or dust bags with my logo?
What is the payment terms for bulk shoe production orders?
What is the after-sale warranties for the shoes bulk produced by CHIKO Shoes?
What is the estimate price for the bulk produced shoes?
What methods of payment are accepted at CHIKO Shoes for bulk production?
How long does it take to produce 1000 pairs of private designed shoes?
Do you provide shoe samples before bulk production is started?
Do I have to pay for the pre-production samples?
How can I track my order progress during bulk production?
What is the monthly production capacity in your factory?
Are the shoes 100% checked for quality control (QC) before leaving the factory?

Questions about international shipping & others:

What is the estimate international shipping cost for bulk produced orders?
Do I have to find my own shipper or CHIKO Shoes can arrange the shipping on my behalf?
I need help. Who do I call?
Who can I contact if I have questions regarding my order?

Questions about how to design your own shoes and tips on shoe designs:

What are the names of shoe parts?
I want to design my own fashion shoes which does not make my feet sweaty and smelly. How should I do that?
I want to design my own good quality fashion shoes. What type of shoe material combinations should I avoid?
Are PU (polyurethane) shoe materials and rubber soles breathable?
I want to design a pair of pump without toe cleavage exposing. Is it possible?
Can I create a signature outersole for my own shoe designs, such as red soles for Christian Louboutin?
I want to have bright blue outersole for my shoe design. Should I choose rubber outersole or leather outersole?
What is the difference of leather lining and PU lining? How should I choose for my shoe design?
I want to use a private print as lining for my shoe design. Is it possible?
What is the greyish edge on the upper with PU lining? Why the upper with leather lining doesn't have it?

Questions about our shoe design and shoe production services & work ethic
1	Does CHIKO Shoes produce the shoes with private label (my own brand)?
	Yes, we can produce and prototype your own shoe design with your own private label (logo). You can also private label the available styles at CHIKO Collection
2	Does CHIKO Shoes produce my own private shoe designs?
	Yes, we can prototype and produce your own private shoe design from an illustration, which can be a shoe sketch or a shoe picture.
3	I want to design my own shoes from scratch. But I am not a good free hand sketcher. How should I do it?
	You can design your own shoes online in 3 simple steps if you are not very good with free hand sketching. With our 20 plus years experience in high quality fashion shoe production, we can grasp your design essence from a very simple drawing. No need to include all the details to your design sketch. We know what you mean when you selected chromed heel on the order page. No need to draw a chromed heel on your sketch.
4	I am not a professional shoe designer and my shoe designs might not be according to the foot anatomy. Can CHIKO turn my design sketches into wearable shoes?
	Yes, it does not matter to us whether you have any qualification in shoe design. We can prototype and produce almost any of your own shoe designs even if it is just a simple sketch. When we start the prototype process, a custom made shoe lasts will be created especially for your shoe design. The shoe last is a block of plastic shaped like a foot, which is made according to the foot anatomy. Your shoe design will be developed on this custom made shoe last. Our experienced pattern makers will turn your shoe designs into wearable shoes while keeping the essence of the design.				Photo of shoe lasts
5	Is it true I can choose any material in any color or prints for my shoe design?
	Yes, we can have almost any shoe materials custom made in your color, prints or patterns for your own shoe design. Any color, any material, any women fashion shoe designs. We are providing the most possibilities when it comes to design your own shoes. Following are some shoe material thumbnail photos and web safe color chart. More shoe materials and color charts

	Canvas	Denim	Eel Skin	Glitter Fabric

	Horse Hair	Lace	Leather	Ostrich

	Patent Leather	Pebble Leather	PU / Synthetic	Satin

	Sequin	Genuine Suede	Suede Effect Fabric	Man Made Fur
6	Do you make any sneakers, sports footwear, men's shoes or children's shoes?
	No, we don't produce any type of sports footwear in our factory. As we are specialized in producing lady's fashion shoes, we don't make men's shoes or children' shoes either.
7	I want to prototype my own shoe design and later bulk produce it. What is the step?
	If you are developing a shoe design which may go into bulk production in the later stage, we usually start with prototyping and fitting. After the prototype details are confirmed and the size is fitted correctly, we can take bulk production orders of your own shoe design with your own private label (brand). Several bulk production prices will be provided for various order quantities. Following are the steps of how to order a shoe prototype or one pair of your own private shoe design. If your design is more complicated than the order page options, or with custom made shoe parts such as heels, please submit your own shoe design for a quotation
8	Does CHIKO Shoes make shoes in extra small or extra large sizes?
	Yes, we can prototype and produce extra large or extra small shoes for lady's fashion shoe line. But we don't make children's shoes.
9	Would CHIKO Shoes treat my shoe designs with the strictest confidence ?
	Yes, your shoe designs will be kept strictly confidential no matter we undertake your project or not. CHIKO Shoes is committed to keep customers' sensitive business information strictly confidential, including company name, product design, sales volumes and promotions ideas etc.
10	What is the quality of the shoes produced by CHIKO Shoes? would I be able to compete with names like Jimmy Choo, Manolo Blahnik, and Christian Louboutin?
	Yes, we are confident that our shoe quality can compete with the well-known shoe brands like Jimmy Choo, Manolo Blahnik, and Christian Louboutin. We have been prototyping and producing shoes for worldwide high end market for more than a decade. To ensure the quality, our leather outersoles are made in Italy. The crystals are top quality crystals from Austria or Czech. Our shoes are 100% hand crafted by the shoe technicians with many years of working experience. To ensure the durability, all of our heels have passed CHIKO Heel Tests on durability, strength and wearability. All of the jewelries on our shoes are made with top quality crystals from Austria and Czech and sit on the finest metal settings. Our Italian customers are very happy to see their shoes made by us in Italian quality. Most of our shoes are sold in the high-end boutique shops worldwide and our customers are happy to pay the above-average price for our premium quality and hassle-free production.
11	Can you make the shoe components (embellishment) especially for my own shoe design?
	Yes, we can. With our expanded supply chain in the past years, we are able to accommodate almost any custom made shoe components in any quantities, including custom made/printed leathers, private designed shoe jewelries, custom made leather/rubber soles, custom made heels etc.
12	How do you ensure that the manufactured shoes is in line with the clients expectations?
	In order to get the prototype done right at this first time, we work with our clients very closely and communicate with the clients on each design details. Before we start the prototype process, the heel options, upper color charts, reference photo of details etc. are all presented to the clients to pick or confirm. If any design details have to be modified due to technical difficulties, we inform our clients in advance and ask for their confirmation. We believe the preparation and the communication down to the details are the foundation of our business success, which eliminate the unpleasant surprise when it comes to the final product. For more details on our service principles, please visit our website at Customer Service Principles
13	I have experienced language barriers working with other companies mainly in Asia. Would it be a problem if I choose to work with your company?
	No, you will not have such problem with our company. Our custom service staff have years of working experience in English, both verbal and written. If you speak English, you will not have any trouble to talk to us or email us.
14	I have a design concept but I don't have a sketch. Can you work with a concept without a sketch?
	No, we are unable to work on an idea (concept) without any details or a sketch. Our prototype service is helping people turn their ideas into reality. If the idea is incomplete, we would have trouble to execute the design. We have no problem to provide technical advice on the design feasibility. However, it is not part of our service to create an invention or complete a design sketch with missing specifications.
15	I have worked with the factories in Asia. They can not make the size right. Will I have the same trouble with your company?
	We don't have such trouble in sizing. Our sizing accuracy has been widely confirmed thanks to our increasing customer database worldwide. In these days, we usually skip the fitting sample and go with final samples directly. Many of our production orders are placed just based on the first prototype we sent out, because there are no modifications required. With the shortened turnaround time, our clients are able to catch the trend easier than ever.

Questions about prototype your own shoe design
1	Do I have to commit to a bulk production order before prototype my own shoe design?
	No, you don't have to commit to a bulk production order before prototype your own shoe design.
2	What is the process of developing my own shoe design?
	For private shoe designs, we usually start with prototyping and fitting. After the prototype details are confirmed and the size is fitted correctly, we can move to bulk production or one pair off orders. Create your own shoe designs by free hand sketching. If you are not good with free hand shoe sketching, you can design your own shoes online in 3 simple steps Once you are ready with the shoe design illustration, please follow 5 steps of order your own shoes design If your design is more complicated than the order page options, or with custom made shoe parts, please ask for a prototype quotation
3	What is the cost to prototype my own shoe design?
	For your own shoe designs, our prototype service usually costs from USD 400 to USD 1100 per style, which varies on the design details. The prototype cost will be refunded in full amount when the bulk production order of the prototyped style is 1,000 pairs or more per style per order. The prototype cost will be refunded in half when the bulk production order of the prototyped style is 500 pairs or more per style per order.
4	I have my own shoe design ready to develop into a wearable shoe. How do I start?
	If you want to prototype your own shoe design, please ask for a prototype quotation or place the order in our online store at prototype your own shoe design If you want to order a pair of your own bespoke shoe design, please place the bespoke order in our online store at order bespoke
5	Why the prototype is provided one shoe at a time? can I order a pair of prototype?
	The prototype is built to validate a product design. It is a process of turning a 2D sketch into a wearable shoe, and would involve several modifications before the design details are fixed. While one pair off orders are more like buying a pair of shoes off the shelf in a shoe store, the product is final and no modifications will be made. Therefore the prototype is provided as one shoe at a time for the purpose of presenting the design details, working on the modifications, fitting and preparation for bulk production. Difference of bespoke orders and prototype orders If you want to order a pair of your own shoe design, please place the order in our online store at order bespoke
6	How should I deliver my shoe design drawings?
	If you want to prototype your own shoe design, please submit your own shoe design for a quotation or place the order in our online store at prototype your own shoe design If you want to order a pair of your own shoe design, please place the order in our online store at order bespoke
7	How much details should I include in my shoe design drawings?
	See a shoe design sketch for prototype project You don't have to draw all the details. We know what you mean if you selected stacked heel option. More design details can be specified in the design submission form or order page.
8	Do I have to provide 3D images for prototyping?
	No, you don't have to provide 3D images. 3D images are not required for prototyping.
9	Does CHIKO have a catalogue of heels and jewelries that I can pick for my shoe design?
	Yes, you can choose jewelries from our online Shoe Embellishment Collection and pick a heel from thousands heels at CHIKO heel collection and Trendy Heel Collection We can also have your own heels design custom made. With our expanded supply chain in the past years, we are able to accommodate almost any custom made shoe components in any quantities, including custom made/printed leathers, private designed shoe jewelries, custom made leather/rubber soles, heels etc.
10	Can I have a price quote on bulk production before the prototype is made?
	Due to lack of data on material usage and amount of labor involved, we are unable to provide the bulk production price before the first prototype is finished. The accurate production price will be provided after the prototype is finished and the prototype details are confirmed. Please click here to see bulk production price estimates
11	Can CHIKO Shoes work with shoe materials other than leather?
	Yes, we can work with almost all types of shoe materials, including but not limited to genuine leather, suede, man made leather, PU, fabric, satin, canvas, silk, denim, exotic leather etc.
12	Do I have to choose my shoe materials from CHIKO fabric and leather collection?
	No. The material choices for prototypes are not limited to our fabric and leather collection. You can specify any material for your shoe designs. Our well established supply chain can get the supply of most shoes materials available in the market. If the material is not available in the market, we can accommodate almost any custom made shoe components in any quantities, including custom made/printed leathers, private designed shoe jewelries, custom made leather/rubber soles, heels etc. We can also import the materials from other countries. Our experienced logistic department ensures your specially ordered materials from Italy, Austria, Spain or anywhere else in the world arrive in our factory safely.
13	Does CHIKO provide material samples before prototype?
	After the prototype order is received, the material samples can be provided upon request before the prototype is made. Additional charges would occur for the requested material samples.
14	How soon can I get a quote for my shoe prototype?
	Once the design details are fixed, the prototype quotations can be provided in max. 3 business days.
15	What methods of payment are accepted at CHIKO Shoes?
	We accept payment via Paypal in any currencies. Wire transfer is also workable. 4% wire transfer discount is offered for the payment received via bank transfer.
16	What is the payment terms for prototypes at CHIKO Shoes?
	For prototype service, the prototype costs shall be paid 100% in advance. For bulk produce the private shoe designs, our payment terms is 50% prepayment before bulk production and 50% payment before international shipping.
17	How long does it take to make a prototype?
	After the design details are fixed and the prepayment is received, it takes about 5 weeks to finish the first prototype, which include the leading time for material preparation. For the private shoe designs with custom made or imported shoe components, the turnaround time may be prolonged.
18	How do you deliver prototypes and how soon can I receive my prototype when it is finished?
	We normally deliver shoes via international express delivery provided by Hong Kong DHL. Most of the shoes arrive in 5 to 7 business days. If you are living in South Africa and Italy, your order will be delivered via UPS. It will take 3 to 5 business days to arrive.
19	If I want to make changes after I receive the prototype, is it possible?
	Yes, we can make modifications on prototypes. See Prototype Modifications for more details. Modifications are not available for one pair of private shoe designs or customize a style orders.
20	Do I have to return the prototype for changes or for bulk production order?
	No, you don't have to return the prototype for changes or bulk production. Just send us your list of changes, we will make a new prototype with modifications. Extra costs may occur on certain changes. Regarding the pre-production samples, please read the frequently asked questions regarding bulk production.

Questions about bulk produce a private shoe design
1	Can I have a price quote on bulk production before the prototype of my shoe design is made?
	Due to lack of data on material usage and amount of labor involved, we are unable to provide the bulk production price for your shoe design before the first prototype is finished. The accurate production price will be provided after the prototype is finished and the prototype details are confirmed. Please click here to see bulk production price estimates
2	What is the min. order quantity (MOQ) if I want to bulk produce my shoe design?
	Our minimum order quantity (MOQ) for bulk producing the private shoe designs is 100 pairs per style per color.
3	How many upper colors can I have for the min. order quantity?
	Max. one upper colors can be included in the min. order quantity for bulk production.
4	How many sizes can I have for the min. order quantity?
	Max. 5 shoe sizes can be included in the min. order quantity for bulk production.
5	Do you label the shoe boxes or dust bags with my logo?
	For the orders of more than 1,000 pairs (include), we can order custom designed shoe box and / or custom designed dust bags with your own logo on it.
6	What is the payment terms for bulk shoe production orders?
	For bulk produce the private shoe designs, our payment terms is 50% prepayment before bulk production and 50% payment before international shipping.
7	What is the after-sale warranties for the shoes bulk produced by CHIKO Shoes?
	For the bulk orders of private shoe designs, we provide 15 days free exchange services on faulty claim. Please refer to your manufacturing contract for more details.
8	What is the estimate price for the bulk produced shoes?
	Due to lack of data on material usage and amount of labor involved, we are unable to provide the bulk production price before the first prototype is finished. The accurate production price will be provided after the prototype is finished and the prototype details are confirmed. Please click here to see bulk production price estimates
9	What methods of payment are accepted at CHIKO Shoes for bulk production?
	We accept payment via Paypal in any currencies. Wire transfer is also workable. About 4 % wire transfer discount is offered for the payment received via bank transfer.
10	How long does it take to produce 1000 pairs of private designed shoes?
	It takes about 40 to 50 business days to produce 1000 pairs, which include the material preparation and actual bulk production.
11	Do you provide shoe samples before bulk production is started?
	Yes, the pre-production shoe samples will be provided after the production contract is confirmed and the prepayment is received. And they are free! The pre-production shoe samples are provided in each upper color. For example, if 4 upper colorways are agreed in the bulk production contract, 4 free pre-production samples in each upper colorway will be sent to the clients for final confirmation before the bulk production is started.
12	Do I have to pay for the pre-production samples?
	Other than the shipping cost, there is no additional charges on the pre-production samples.
13	How can I track my order progress during bulk production?
	You can monitor the order status by log into your account. For any questions, you can reach us by calling +1 (917) 310-1959, email us at service@chikoshoes.com Your messages will be proceeded with the highest priority.
14	What is the monthly production capacity in your factory?
	Our monthly production capacity is 300,000 pairs of fashion shoes. The orders more than 300,000 pairs can be accommodated as well if batch deliveries are acceptable.
15	Are the shoes 100% checked for quality control (QC) before leaving the factory?
	Yes, all of our shoes are 100% inspected for quality defects before leaving factory. Our dedicated quality control team ensures all the shoes are delivered without any defects.

Questions about international shipping & others
1	What is the estimate international shipping cost for bulk produced orders?
	Please refer to our est. international shipping cost for more information. The shipping rates vary with seasons. The accurate shipping rates and costs will be provided after the packing is finished.
2	Do I have to find my own shipper or CHIKO Shoes can arrange the shipping on my behalf?
	We can arrange international shipping on your behalf. You are also welcome to locate your own shipper for a better deal.
3	I need help. Who do I call?
	Please call international customer service line: US/Canada/South America: 1 (917) 310-1959 Europe/UK/Asia/Australia: +1 (917) 310-1959
4	Who can I contact if I have questions regarding my order?
	You can reach us by one of the following ways: Direct your email to service@chikoshoes.com Call our international customer service line at +1 (917) 310 -1959 Live Chat

Questions about how to design your own shoes & tips on shoe designs
1	What are the names of shoe parts?
	Most common parts for fashion shoes are heel, lining, upper, platform, midsole, insole and outersole. Please refer to the following picture to see the names of shoe parts.
2	I want to design my own fashion shoes which does not make my feet sweaty and smelly. How should I do that?
	If the shoe materials are not breathable, it will cause the sweaty and smelly feet. The synthetic materials such as PU (polyurethane) upper, PU lining and rubber outersoles are not breathable. Please avoid using synthetic materials on your shoe designs if you want to design a pair of shoes which does not make your feet sweaty and smelly. The natural shoe materials such as leather upper, leather lining and leather outersole are breathable due to the pores on the natural skin. Such natural shoe materials would make your feet feel much more comfortable and breathable in comparison with the synthetic shoe materials.
3	I want to design my own good quality fashion shoes. What type of shoe material combinations should I avoid?
	Please avoid the following materials if you want to design shoes in good quality: PU Upper: Polyurethane as shoe materials is not breathable and not durable. It is a type of low cost shoe material and often used on the shoes for low end market for the price reason. PU Lining: PU lining is the same as PU upper. It is not breathable and not durable, but just a low cost alternative for the low end shoe market. As PU lining is not breathable, we don't recommend the material combination of leather upper and PU lining, because such combination will block the breathable function of leather upper and down grade the total shoe quality. Synthetic Soles: Avoid synthetic outersoles if you want to design quality shoes. Bad quality synthetic soles can be smelly and easy to fall apart. High quality rubber outersole can be used on the winter boots since it is more slip-resistant than the leather outersole. But for high end dress shoes, the leather outersole is the Must-Have feature for its comfort and breathable function.
4	Are PU (polyurethane) shoe materials and rubber soles breathable?
	No, PU materials and rubber outersoles are not breathable. Please choose natural materials if you want to design shoes which are breathable.
5	I want to design a pair of pump without toe cleavage exposing. Is it possible?
	Yes, it is possible. Just specify your requirement when you order the pump and we will make it for you.
6	Can I create a signature outersole for my own shoe designs, such as red soles for Christian Louboutin?
	Yes, definitely. Our leather outersoles are made in Italy and available in almost any color. Pick any color you like and use it as your signature outersole for all your future shoe designs.
7	I want to have bright blue outersole for my shoe design. Should I choose rubber outersole or leather outersole?
	We would recommend leather outersole if the outersole color is quite important part for your shoe design. Our outersole colors are processed very differently between rubber sole and leather sole. For the leather sole, the color is painted. For the rubber sole, the color pigment is added during the production process. Therefore the color on our leather sole is much brighter and vivid than the same color on our rubber sole. The color on rubber sole is quite dull and lack of accuracy in comparison with the leather sole. Since bright color is not an option for rubber sole, we would recommend leather outersole if you want to use bright blue as your signature outersole.
8	What is the difference of leather lining and PU lining? How should I choose for my shoe design?
	The advantages of authentic leather lining are durable, breathable (no smelly and sweaty feet), soft and more comfortable. The same advantages are also applicable for leather outersole & leather upper. The disadvantages of authentic leather lining are expensive, more production waste due to its irregular shape. Since authentic leather is natural skin from cow or sheep, it usually carries some defect spots such as scar. Therefore, to produce high quality shoes, in CHIKO Shoes factory, the authentic leather is always cut manually, not by machine. The craftsman can accurately define and avoid the defect spots when cutting the leather, while machine couldn't. The experienced shoe craftsmen not only can cut it fast but also can cut it well. Well tailored upper parts are the foundation of a pair of well made high quality shoes. The shoes produced by CHIKO Shoes are truly 100% hand made by the most experienced shoe technicians.
9	I want to use a private print as lining for my shoe design. Is it possible?
	Yes, it can be done. You can choose any lining color for your shoe design, or have the lining custom printed with your own private pattern or image at CHIKO Shoes.
10	What is the greyish edge on the upper with PU lining? Why the upper with leather lining doesn't have it?
	The greyish edge on the upper is the PU (synthetic) lining edge. Normally, the leather lining edges are painted to match the upper color tone while the PU (synthetic) lining edges are left untouched. The shoes with PU (synthetic) lining is usually catering to the mid to low end market. To save production cost, the craftsmanship required for synthetic leather is less rigid than genuine leather, which is aiming at high end market. Therefore the leather lining edges are usually painted to match the upper color tone for its finer quality standard.
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