Contact Us

Welcome to CHIKO Customer Service! We are an e-commerce website without brick and mortar store. For any questions you may have, you can reach us by one of the following. Most of emails or online messages are replied in 24 hours if not sooner.

Our production capacity for private designs are fully booked. We are not processing any new private designs at this moment and not sure when we will have spare production slots to share with private designers. Emails about producing your own private shoe designs may not get answered.

Email us

Please check your spam folder if you didn’t receive any reply in 24 hours regarding your order status or return request. You can also chat with us or contact us by direct message on Facebook. Thank you!

Live Chat


US/Canada: 1 (718) 395 3995
Europe/Australia/UK: +1 (718) 395 3995