Frequently asked questions about shoe design, design shoes, shoe prototype, shoe production, our services & work ethic. If your questions are not covered below, please send us your own questions.
We have 20 years plus experience in high quality fashion shoe production. We are more than happy to share our expertise to help you design your own shoes and create a perfect pair of custom made shoes, which is 100% your design with your logo on it and so unique that no one can buy it anywhere else.
Questions about Service & Work Ethic
Does CHIKO Shoes produce the shoes with private label (my own brand)??
Yes, we can produce and prototype your own shoe designs with your own private label (logo).
Does CHIKO Shoes produce my own private shoe designs??
Yes, we can prototype and produce your own private shoe design from an illustration, which can be a shoe sketch or a shoe picture.
If it is a picture of an available shoe, the redeveloped shoes will be look alike but not exactly the same as original, because our heel and shoe last would vary from original.
I want to design my own shoes from scratch. But I am not a good free hand sketcher. How should I do it??
Please look for a professional sketch artist to help you out.
I am not a professional shoe designer and my shoe designs might not be according to the foot anatomy. Can CHIKO turn my design sketches into wearable shoes??
Yes, it does not matter to us whether you have any qualification in shoe design. We can start with just a simple sketch.
Is it true I can choose any material in any color or prints for my shoe design??
We have access to vast and diverse supplies of shoe materials and shoe parts. Please email us the materials and color you want for your shoes and we will see whether we can help.
Do you make any sneakers, sports footwear, men’s shoes or children’s shoes??
We can prototype some fashion sneaker designs. Please email us your design details and we will see whether we can help. We don’t make children’ shoes.
I want to prototype my own shoe design and later bulk produce it. What is the step??
If you are developing a shoe design which may go into bulk production in the later stage, we usually start with prototyping and fitting.
After the prototype details are confirmed and the size is fitted correctly, we can take bulk production orders of your own shoe design with your own private label (brand). Several bulk production prices will be provided for various order quantities.
Does CHIKO Shoes make shoes in extra small or extra large sizes??
Yes, we can prototype and bulk produce extra large or extra small shoes from US Women size 3 to size 13. The width is limited to medium (B).
Can you make the shoe components (embellishment) especially for my own shoe design??
We can arrange it for bulk orders. Custom made components are not available for small order quantities or prototypes.
I have a design concept but I don’t have a sketch. Can you work with a concept without a sketch??
No, we are unable to work on an idea (concept) without any details or a sketch.
Our prototype service is helping people turn their ideas into reality. If the idea is incomplete, we would have trouble to execute the design. We have no problem to provide technical advice on the design feasibility. However, it is not part of our service to create an invention or complete a design sketch with missing specifications.
I have worked with the factories in Asia. They can not make the size right. Will I have the same trouble with your company??
We don’t have such trouble in sizing. Our sizing accuracy has been widely confirmed thanks to our increasing customer database worldwide.
In these days, we usually skip the fitting sample and go with final samples directly. Many of our production orders are placed just based on the first prototype we sent out, because there are no modifications required.
With the shortened turnaround time, our clients are able to catch the trend easier than ever.
Questions about Prototype service
Do I have to commit to a bulk production order before prototype my own shoe design??
No, you don’t have to commit to a bulk production order before prototype your own shoe design. But unless you are ordering custom made shoes for yourself to wear, we highly recommend you have the business plan laid out before you place the order for prototype.
We can keep your private design confidential for 90 days from the shipping date of first pair of prototypes. If we don’t receive the bulk production order within 90 days of the date of first prototype shipment, we shall have the rights over the prototype we have developed.
What is the process of developing my own shoe design??
Step 1. Sketch a shoe design;
Step 2. Decide upper material, upper color, heel height if any;
Step 3. Email us your design details for a price quotation on prototype.
What is the cost to prototype my own shoe design??
For your own shoe designs, our prototype service usually costs from USD 180 to USD 480 per style, which varies on styles and design details. Please email us your design detail for an accurate quote.
I have my own shoe design ready to develop into a wearable shoe. How do I start??
Please email us your design details and we will see whether we can help.
How should I deliver my shoe design drawings??
You can email us at firstname.lastname@example.org
How much details should I include in my shoe design drawings??
Please include as much details as you can. We will contact you if there is any pending issues about your shoe design. See a shoe design sketch for prototype project
Do I have to provide 3D images for prototyping??
No, you don’t have to provide 3D images. 3D images are not required for prototyping.
Can I have a price quote on bulk production before the prototype is made??
Due to lack of data on material usage and amount of labor involved, we are unable to provide the bulk production price before the first prototype is finished. The accurate production price will be provided after the prototype is finished and the prototype details are confirmed. Please click here to see bulk production price estimates.
Can CHIKO Shoes work with shoe materials other than leather??
Yes, we can work with many types of shoe materials, including but not limited to genuine leather, suede, man made leather, fabric, satin, canvas, silk, denim, patent etc.
Do I have to choose my shoe materials from CHIKO fabric and leather collection??
No. The material choices for prototypes are not limited to our fabric and leather collection. You can specify any material for your shoe designs and we will try to get the same or similar supply according to your specification.
Does CHIKO provide material samples before prototype??
The material samples which are available in stock can be provided upon request. Additional charges and shipping costs would occur for material samples.
How soon can I get a quote for my shoe prototype??
Usually in 24 hours after we receive your design details.
What methods of payment are accepted at CHIKO Shoes??
We accept payment via Paypal in any currencies. Wire transfer is also workable for bulk orders. 4% wire transfer discount is offered for the payment received via bank transfer.
What is the payment terms for prototypes at CHIKO Shoes??
For prototype service, the prototype costs shall be paid 100% in advance.
How long does it take to make a prototype??
After the design details are fixed and the prepayment is received, it takes about 5 business weeks to finish the first prototype, which include the leading time for material preparation. Sneaker prototypes may take up to 8 weeks to finish.
How do you deliver prototypes and how soon can I receive my prototype when it is finished??
We normally deliver shoes via international express delivery provided by DHL. Most of the shoes arrive in 5 to 7 business days. If you are living in South Africa or Italy, your order will be delivered via UPS. It will take 3 to 5 business days to arrive.
If I send you a shoe picture, can you copy the design??
We can not copy or duplicate any shoe design. We may be able to develop a similar style. But since our shoe lasts and heels would vary from original, the redeveloped design is look alike, not exactly the same as the original shoes in your picture.
Questions about bulk production service
Can I have a price quote on bulk production before the prototype of my shoe design is made??
Due to lack of data on material usage and amount of labor involved, we are unable to provide the bulk production price for your shoe design before the first prototype is finished. The accurate production price will be provided after the prototype is finished and the prototype details are confirmed. Please click here to see bulk production price estimates
What is the min. order quantity (MOQ) if I want to bulk produce my shoe design??
Our min. order quantity for bulk production is very flexible. We can handle the production orders of almost any order quantities. Production price decreases as the order quantity goes up. The more you order, the cheaper the price would be.
How many upper colors can I have for the min. order quantity??
Depending on your order quantity. Please email us for more details.
How many sizes can I have for the min. order quantity??
Depending on your order quantity. Please email us for more details.
Do you label the shoe boxes or dust bags with my logo??
For the orders of more than 1,000 pairs (include), we can arrange custom designed shoe box and / or custom designed dust bags with your own logo on it.
What is the payment terms for bulk shoe production orders??
For bulk production of clients’ private shoe designs, we require 100% prepay including shipping.
What is the after-sale warranties for the shoes bulk produced by CHIKO Shoes??
For the bulk orders of private shoe designs, we provide 15 days exchange services on faulty claim with return shipping paid by the clients. Bulk production orders can not be refunded.
What is the estimate price for the bulk produced shoes??
Due to lack of data on material usage and amount of labor involved, we are unable to provide the bulk production price before the first prototype is finished. The accurate production price will be provided after the prototype is finished and the prototype details are confirmed. Please click here to see bulk production price estimates
What methods of payment are accepted at CHIKO Shoes for bulk production??
We accept payment via Paypal in any currencies. Wire transfer is also workable for bulk orders. About 4 % wire transfer discount is offered for the payment received via bank transfer.
How long does it take to produce 1000 pairs of private designed shoes??
7 to 8 business weeks usually.
What is the monthly production capacity in your factory??
Our monthly production capacity is 10,000 pairs of women fashion shoes. The orders more than 10,000 pairs can be accommodated as well if batch deliveries are acceptable.
Questions about International Shipping
Do I have to find my own shipper or CHIKO Shoes can arrange the shipping on my behalf??
We can arrange international shipping on your behalf. You are also welcome to locate your own shipper for a better deal.
Who can I contact if I have questions regarding my order??
You can reach us by email to email@example.com